Certainly! Here’s a detailed Refund Policy for a service-based company like Mancraft Solutions, offering flexible staffing and innovative marketing solutions:

Refund Policy

At Mancraft Solutions, we are committed to delivering exceptional staffing and marketing services that meet the unique needs of your business. We understand that there may be instances where the services do not fully meet your expectations, and we aim to resolve any issues in a fair and transparent manner.

  1. Refund Eligibility:
  • Refund requests must be made within 15 days from the date of the service delivery.
  • To qualify for a refund, the request must be based on the following grounds:
    • The service provided was substantially different from the agreed-upon terms.
    • There was a failure to deliver the service within the agreed-upon timeframe.
    • The service was incomplete or not performed to the satisfaction of the client (with valid documentation or evidence).
  1. Non-Refundable Services:
  • Refunds will not be granted for services rendered that are:
    • Partially or fully completed as per the agreement.
    • Cancelled after the service initiation without valid cause.
    • Based on subjective dissatisfaction (e.g., personal preferences, creative differences) that does not pertain to a failure of service delivery or agreement terms.
    • Purchased at a discounted rate or as part of a promotion.
  1. Refund Process:
  • To request a refund, please contact our customer service team at support@mancraftsolutions.com with a detailed description of your concern.
  • Once we receive your request, we will review the issue and aim to resolve it within 7-10 business days.
  • If your refund request is approved, the refund will be processed to the original payment method, and you will be notified once the transaction is complete.
  1. Partial Refunds:
  • In some cases, where a service has been partially delivered, we may offer a partial refund based on the value of the work completed and the nature of the service rendered.
  1. Cancellation Policy:
  • If you wish to cancel a service before its commencement, please inform us at least 48 hours in advance.
  • Cancellation requests made after this window may be subject to a partial refund or cancellation fee.
  1. Dispute Resolution:
  • If any dispute arises regarding the refund or service delivery, we encourage customers to contact our support team directly to attempt a resolution.
  • If the issue cannot be resolved amicably, it may be escalated to a third-party mediator or legal proceedings, as per the agreement terms.
  1. Changes to Refund Policy:
  • Mancraft Solutions reserves the right to modify or update this Refund Policy at any time, with all changes being posted on this page.

If you have any questions or concerns about our refund policy, please feel free to reach out to us at support@mancraftsolutions.com.

This policy is designed to ensure transparency and fairness to both parties and addresses common scenarios specific to service-based businesses. You can always adjust or expand it as necessary based on the specific needs of your company or industry regulations.
MANCRAFT SOLUTIONS